![]() ![]() On Twitter, you can mention or send a direct message to However, eBay’s Twitter support hours only runs from 6 AM to 6 PM PT. eBay’s Customer Service team is active on Twitter, Facebook, and Instagram. If you’re not interested in creating an eBay account, you can still talk to Customer Service through eBay’s official social media accounts. eBay’s Help and Contact page has a signup link, so simply click on it to register and get the exact help you need from their Customer Service. However, if you need more personalized help, creating an account is necessary. In fact, one of the first articles you’ll see on their Help and Contact page is a guide to buying as a guest. eBay accommodates guest buyers and even provides support specifically for them. You don’t need to create an eBay account to access their help articles. You can also type your concern in the search bar and a number of how-to articles related to your keyword will appear on a drop-down list. You can browse Help Articles which are conveniently organized into six categories: buying, selling, account, returns and refunds, shipping and tracking, and fees and billing. Going to eBay’s Help and Contact page lets you find solutions easily to common problems. Ways to Contact eBay Customer Service For Guest Buyers eBay Help Articles ![]() If your eBay concern has anything to do with these, here are the ways you can reach out to their Customer Service team in 2023.
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